Privacy Policy

This Privacy Policy explains how Raunak Singh ("I", "me", "my") collects, uses, and protects personal data from visitors to raunaksingh.in and clients who engage my services. I take privacy seriously and comply with applicable data protection laws including the UK GDPR, EU GDPR, and relevant US state privacy regulations.

1. Information I Collect

I collect information you voluntarily provide when you:

• Submit a contact, audit request, or booking form (name, email, company, project details)
• Subscribe to the newsletter (email address)
• Engage me as a client (billing details, project-related communications)

I also collect limited technical data automatically, including your IP address, browser type, pages visited, and referring URL via standard server logs and analytics tools. This data is anonymized where possible and used solely to improve the website.

2. How I Use Your Information

I use the information collected to:

• Respond to enquiries and project requests
• Deliver services and fulfil contractual obligations
• Send the newsletter if you have subscribed (you may unsubscribe at any time)
• Improve the website's content and user experience
• Comply with legal obligations

I do not sell, rent, or trade your personal data to any third party for marketing purposes.

3. Legal Basis for Processing (UK/EU GDPR)

For users in the UK and EU, I process your data under the following lawful bases:

• Contract: Processing necessary to deliver agreed services
• Legitimate interests: Responding to enquiries and improving the website
• Consent: Newsletter subscription (you can withdraw consent at any time)
• Legal obligation: Tax records and regulatory requirements

4. Data Retention

I retain contact enquiry data for up to 2 years unless a client relationship is formed, in which case I retain project-related data for 7 years for tax and legal compliance. Newsletter subscriber data is retained until you unsubscribe. You may request deletion of your data at any time.

5. Cookies

This website uses minimal cookies. Essential cookies are required for the site to function correctly. I use a privacy-respecting analytics tool that does not set third-party tracking cookies and anonymizes IP addresses. You can disable all non-essential cookies through your browser settings.

6. Third-Party Services

I use a small number of third-party services to operate this website, including Google Fonts (for typography) and a form handling service. Each operates under its own privacy policy. I do not share your personal data with advertising networks or data brokers.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data I hold about you
• Correct inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict processing
• Data portability
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact me at [email protected]. I will respond within 30 days.

8. Data Security

I implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. All data transmissions are encrypted via HTTPS/TLS.

9. Children's Privacy

This website is not directed at children under the age of 13. I do not knowingly collect personal data from children. If you believe I have inadvertently collected data from a child, please contact me immediately.

10. Changes to This Policy

I may update this Privacy Policy from time to time. The "last updated" date at the top of this page reflects the most recent version. Continued use of the website after changes constitutes your acceptance of the updated policy.

11. Contact

For any privacy-related questions, requests, or complaints, please contact: